Supporting practitioners and people to thrive.
Online social work supervision, accreditation guidance and mental health support, offered with warmth, ethical care and cultural humility to clients across Australia.
Accredited Mental Health Social Worker
Accredited by the Australian Association of Social Workers
Two ways we can work together
Choose the pathway that fits you. Each has its own page, information and booking steps.
Supervision & accreditation
Reflective, structured supervision for qualified social workers, new graduates and students, plus guidance toward AMHSW accreditation.
Mental health support
Online, non-judgmental support for people seeking to feel better understood and more able to cope. Includes who the service suits and how sessions work.
Who we support
Qualified social workers
Regular supervision to sustain ethical, reflective and sustainable practice.
New graduates
A steady space to find your footing in your first years of practice.
Social work students
Reflective learning that connects theory, placement and professional identity.
Organisations
External supervision arrangements for teams and services. Enquire to discuss.
A calm, considered approach
Supervision and support should feel safe enough to be honest. Sessions are paced, confidential within professional and legal limits, and shaped around what you bring.
- Culturally responsive and inclusive of all backgrounds, identities and abilities
- Grounded in the AASW Code of Ethics
- Secure video sessions, anywhere in Australia
- Available in English and Arabic (متوفر باللغة العربية)
- Clear fees and booking, with no pressure
Not sure where to start?
Send a short enquiry and we will point you to the right service.
Social work supervision
Reflective, supportive and accountable supervision for social workers at every stage of their career.
Qualified social workers
Individual supervision to strengthen reflective practice, manage complexity and support wellbeing and professional development.
New graduates
Support with the transition from study to practice, confidence building and early-career decision making.
Students
Reflective learning that complements placement and academic requirements.
Organisations
Potential external supervision arrangements for teams. Contact us to discuss your needs.
What supervision can include
- Reflecting on practice, values and ethical dilemmas
- Case discussion and professional decision making
- Managing workload, vicarious trauma and burnout
- Setting and reviewing professional development goals
- Culturally responsive and trauma-informed practice
How it works
- Enquire. Tell us about your role and what you are looking for.
- Meet. A short introductory conversation to check fit and agree a supervision plan.
- Begin. Regular online sessions at a rhythm that suits you.
Please enquire for current availability, fees and how supervision can be tailored to your role and goals.
AMHSW accreditation guidance
Practical, encouraging support for social workers preparing to apply to become an Accredited Mental Health Social Worker.
Guidance is provided by an Accredited Mental Health Social Worker (AMHSW) and Accredited Social Worker with the AASW.
How I can help
- Clarifying the AASW criteria and what assessors look for
- Mapping your experience and identifying gaps
- Reflecting on practice examples and evidence
- Planning supervision hours and next steps
- Building confidence before you submit
Good to know
This service offers guidance and supervision only. The AASW makes all accreditation decisions, and outcomes cannot be guaranteed. Please check current requirements on the AASW website.
Online mental health support
Person-centred, non-judgmental, safe space to be heard, understood and supported. Sessions are held online, wherever you are in Australia.
Qualifications: Bachelor of Psychological Studies, Accredited Social Worker (AASW) and Accredited Mental Health Social Worker (AMHSW).
Medicare: Registered Medicare provider.
Who this service is for
- Adults seeking support with stress, life transitions, relationships or emotional wellbeing
- People who value a respectful, culturally responsive approach
- Arabic-speaking clients, with sessions in Arabic (الجلسات متوفرة باللغة العربية)
How appointments work
- Send an enquiry. Share a little about what you are seeking.
- Intake chat. We check that this is the right service for you.
- Sessions online. Secure video sessions.
Fees and rebates
I am a Medicare provider, so Medicare rebates may be available to eligible clients. A GP referral or mental health treatment plan may be needed, so please check your eligibility with your GP before booking.
Please get in touch for current fees, cancellation terms and rebate information.
In a crisis? This is not an emergency service. Call 000 in an emergency, or Lifeline on 13 11 14 for 24/7 crisis support.
About Xia
Xia Wellbeing & Supervision brings together two connected commitments: supporting the people who do helping work, and supporting the people they serve.
Qualifications: Bachelor of Psychological Studies, Accredited Social Worker (AASW) and Accredited Mental Health Social Worker (AMHSW).
Values in practice
- Compassion without judgment
- Ethical, accountable practice
- Cultural responsiveness and humility
- Reflection that leads to empowered action
- Services in English and Arabic
Book or enquire
Tell us a little about what you are looking for and we will reply with next steps. Please do not include sensitive clinical details in this form.
Fees
Fees depend on the service. Send an enquiry and we will reply with current fees and cancellation terms.
Privacy Policy
Last updated: 31 October 2026
This policy explains how Xia Wellbeing & Supervision (ABN 41 360 041 094) handles personal information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Who we are and how to contact us
Xia Wellbeing & Supervision provides online social work supervision, AMHSW accreditation guidance and mental health support across Australia. Privacy enquiries: xiawellbeing@gmail.com.
2. What we collect
- Contact details, such as your name, email, phone number and location
- Information you give us when you enquire, book, send feedback or take part in sessions
- Health and other sensitive information needed to provide mental health support, which is collected only with your consent
- Clinical or supervision records and session notes
- Referral, Medicare and payment details needed to claim rebates and process fees
- Professional details for supervision, such as your role, registration and accreditation goals
3. Why we collect it
To provide and manage our services, communicate with you, claim Medicare rebates where eligible, meet legal and professional obligations, and improve our service using your feedback. We do not sell your information or use it for marketing without your consent.
4. How we collect it
Directly from you, by email, forms, phone, video sessions, and with your consent from referrers such as your GP.
5. Who we may share it with
We share information only with your consent, or where the law allows or requires it. This may include your GP or referrer, Services Australia for Medicare claims, payment and practice management providers, and IT service providers who help us run the service. The law may also require or permit disclosure if there is a serious risk to someone’s life, health or safety, a court order or subpoena, or a mandatory child protection report.
In supervision, client information must be de-identified when discussed. We do not need names or details that could identify clients.
6. Overseas storage
We use email and online tools, including Google services and Formspree (for website forms), that may store data on servers outside Australia.
7. Email and this website
- Our enquiry and feedback forms are processed by Formspree, a third-party form service that may store submissions on servers outside Australia, before they are delivered to our email. Web forms and email are not fully secure, so please do not include sensitive health details.
- This website does not use advertising cookies or analytics at the time of writing. It loads fonts from Google Fonts, which may receive your IP address.
- Links to other sites are covered by those sites’ own policies.
8. Security and how long we keep records
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Health records are kept for at least 7 years after your last contact, or until a child turns 25 if longer, or as required by law, and are then securely destroyed or de-identified.
9. Access and correction
You can ask to see or correct the information we hold about you by contacting us. We will respond within a reasonable time and explain if we cannot provide access.
10. Data breaches
If a data breach is likely to cause serious harm, we will notify you and the Office of the Australian Information Commissioner as required by law.
11. Complaints
Please contact us first and we will respond promptly. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
12. Changes
We may update this policy. The latest version will always be on this page.
Terms of Service
Last updated: 31 October 2026
1. About these terms
These terms apply to your use of this website and to services from Xia Wellbeing & Supervision (ABN 41 360 041 094). By booking or using our services you agree to them. Please read them with our Privacy Policy.
2. Not an emergency service
We do not provide crisis or emergency support. If you or someone else is in danger, call 000. For 24/7 crisis support, call Lifeline on 13 11 14.
3. Who our services are for
- Online services are available to people located in Australia at the time of the session.
- Mental health support is for adults.
- You are responsible for having a private space and a reliable internet connection.
4. Our services
Services are delivered by an Accredited Social Worker and Accredited Mental Health Social Worker, within the scope of that practice and the AASW Code of Ethics. Information on this website is general and is not a substitute for personal advice. We do not guarantee any particular outcome. This includes AMHSW accreditation, which is decided only by the AASW.
5. Supervision
Supervision is a professional, reflective arrangement. It is not employment, legal advice or a clinical service to you. You remain responsible for your own practice, your reporting obligations, and de-identifying client information in sessions.
6. Bookings, fees and cancellations
- Fees: provided when you enquire or book.
- Cancellation and late changes: terms are provided when you book.
- Medicare rebates may be available to eligible clients, and a GP referral or mental health treatment plan may be needed. Eligibility is determined by Medicare, and you are responsible for any gap fee.
7. Confidentiality and its limits
What you share is kept confidential, except where you consent or the law allows or requires disclosure, such as a serious risk of harm, a court order, or mandatory child protection reporting. See our Privacy Policy for details.
8. Website use and content
This website and its content belong to Xia Wellbeing & Supervision. You may view and share it for personal use, but you may not copy or reuse it commercially without permission. Logos and emblems of other organisations, including the AASW and Medicare, belong to those organisations.
9. Feedback
Feedback you send is private. We will not publish it, or quote you, without your clear permission.
10. Liability
Nothing in these terms limits any right you have under the Australian Consumer Law or other laws that cannot be excluded. Subject to those rights, we are not liable for loss arising from your use of this website, or from technical interruptions beyond our reasonable control.
11. Governing law and changes
These terms are governed by the laws of Australia. We may update them, and the latest version will be on this page.
12. Contact
Share your feedback
Your experience helps shape a safer, more responsive service. Rate your experience and tell us what worked, and what could be better.
Feedback is sent privately and is never published without your clear permission. Please do not include sensitive personal or clinical details. If you need to raise a concern, you are welcome to say so in the message.